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SATA is currently upgrading to a state-of-the-art Warehouse Management System to serve you better.  This has resulted in temporary shipping delays that we expect to improve significantly over the next few weeks as the new system is optimized.  We appreciate your patience as we work to enhance our service levels. 


All SATA Products (unless otherwise stated) are fully warranted against manufacturing default including faulty materials and workmanship, subject to being used for its intended purpose and allowing for fair wear and tear. For items purchased within 30 days, please contact the Customer's authorized point of purchase for warranty claims. 

Defective tools will be repaired and/or replaced at SATA's discretion free of charge. They should be held by buyers or returned for inspection to the factory upon request. 

This Lifetime Warranty does not extend to products that have been improperly used, altered, abused, or repaired by others. Rustiness after usage, electroplate, desquamation, surface scraped or plastic handle damage are not within warranty range. Damage in the packaging is also out of warranty range. 

Warranty Terms & Conditions
Hand tools (excluding products listed below)

For lifetime of original consumer who purchased (“Lifetime Warranty”)

Torque Products

90 days for calibration (or 1 year for tool) from purchase date.

The Apex Tool Group is not responsible for personal injury or damage resulting from improper tool usage, product modification, abuse or usage beyond expected product life.


Torque Wrench Warranty/Repair Partner Information (USA)

Micrometers and all other Torque Products:

Angle Repair & Calibration Service, Inc. 

175 Angle Drive Beckley, West Virginia 25801

Phone: 304-253-5729 Email: barry@anglerepair.com

Accessory bits, bit holders, bit sockets and extensions, taps & dies, files, and cutting tools

30 days from purchase date

Accessories, Carrying Cases or Pouches, Toolboxes, and Consumable Products

1 year from purchase date ("1 Year Warranty")

Warranty/Replacement Form
Product Information
Can't find your item in the list above? Please contact our live support staff at 1.866.907.9716 Monday-Friday 9am-5pm ET
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Attach an image of the damaged tool (please limit size to 5 MB)
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Attach an image of the receipt (please limit file size to 5 MB)
Personal Information